1. AC Question's Avatar
    I have just changed my lock screen method from fingerprint to PIN code. When I want to unlock my phone it should ask for the PIN code but it but it doesn't,I can only swipe the screen to unlock it, also I can't do any action that requires to enter my PIN code because every time when I type it in it doesn't want to accept it. I tried to do the hard factory reset but when I get into boot mode it says that I need to download custom OS but it may damage my device critically, when I chose to continue the phone starts downloading but never finishes with it. I recently updated my Note 4 to Marshamllow.
    07-02-2016 08:45 PM
  2. belodion's Avatar
    Perform a Cache Partition wipe and tell us whether that helps.
    07-03-2016 06:34 AM

Similar Threads

  1. "Your phone is encrypted" screen occured
    By Mike_Mgsxr600 in forum HTC One M8
    Replies: 3
    Last Post: 07-06-2016, 01:50 AM
  2. Replies: 2
    Last Post: 07-02-2016, 11:32 PM
  3. how do i know my note edge sm n915f is 3g or 4g?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-02-2016, 09:41 PM
  4. Galaxy tab A 8 having internet comnection problem
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 07-02-2016, 07:57 PM
  5. Replies: 0
    Last Post: 07-02-2016, 07:10 PM