project Fi issues

[fabian bonifacio]

I tried activating my project Fi card earlier but I get this message when I try logging in with my main Google account. Any ideas?

Posted via the Android Central App

 

[BattleSwine]

https://support.google.com/fi/answer/6172835?hl=en

I would recommend contacting Project Fi support link with options is in the upper right corner. They are way better than talking to VZW tier 1.

 

[fabian bonifacio]

I should've mentioned I spoke with one of them earlier and they were just as confused as I was

Posted via the Android Central App

 

[BattleSwine]

ok, back to basics.... do you have Hangouts, Messenger, Google Connectivity, and Project Fi apps installed? For the time being I recommend setting Hangouts to be default SMS app. It has some hidden (beyond answering initial pop up question) Project Fi settings. Once it's up and running you can change it if you desire. I would power down and eject SIM card to make sure it's seated properly. After powering up try again from Project Fi app.

 

[fabian bonifacio]

Doesn't seem to have any effect, it Google Fi for some weird reason doesn't recognize my email address

Posted via the Android Central App

 

[fabian bonifacio]

Wait I'm in! Idk how but it worked lol, but! Now it's saying something went wrong when I try to number transfer

Posted via the Android Central App

 

[BattleSwine]

is it an Google Apps account

 

[fabian bonifacio]

What do you mean? My number?

Posted via the Android Central App

 

[BattleSwine]

Your email account?

 

[fabian bonifacio]

The email account worked now I'm just getting a message saying "something went wrong" when I try switching my number

Posted via the Android Central App

 

[BattleSwine]

If you are transferring a number from another carrier verify account number, security PIN, address, payment method are all correct.... could just be a typo... the previous phone/SIM powered off/removed?