Unable to list contacts by last or first name

[AC Question]

Hi all!

I have just recently bought a Huawei P8 Lite with Android 5.1.1 and the option to set contacts by last or first name is unavailable for me. It is in the list of settings but I'm unable to use it.

Any idea to solve this?

 

[tony bag o donuts]

Are the contacts on your device itself or from Google. I mean if you loose your phone are all your contacts stored in your google account?
I recommend removing your google account and adding it back.