I am able to wipe factory settings in recovery mode.

[AC Question]

Hello my phone is stuck into bootloop. I am trying to have a hard reset for my phone. But when I try to reset it to factory settings through recovery mode then it says E: can't mount like these things I don't know what it is. Please help me. I shall be very thankful to you.

 

[SRIRAMA90]

Same problem for me also, Please help me if you found the solution

[personal info removed by moderator]

 

[B. Diddy]

Welcome to Android Central! It would help to know which devices you both have.