1. AC Question's Avatar
    this appear suddenly today, when i unlock my phone the lock screen runs normally, i can control notification bar remove notifications turn on and off wifi etc, nut when i try to unlock it to go to my home screen , the screen turns off. i tried every thing i could even factory reser non of it is working. please help.
    08-06-2016 11:31 AM
  2. belodion's Avatar
    Have you tried Safe Mode, to test for third-party app trouble?
    08-06-2016 11:58 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does the screen turn off only after entering the correct password/PIN? Or does it turn off while you're trying to enter the password?
    08-07-2016 12:21 AM

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