Since i made a factory reset, my phone keeps booting at least once a day.

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The reason for the reset I made was that i was unable to install "Messenger". Now this and everything else is working fine. HTC says that it has to go for repair, but any suggestions? I don't think it is a hardware problem.
HTC One sv
And ver 4.2.2
Not rooted and not overfilled with apps.
 
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