Unable to update software!!

  • Thread starter Thread starter AC Question
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A

AC Question

I have got the S6 Edge however it is not allowing me to update the software. When i click on 'download updates manually' or 'scheduled software updates' the phone does not take me to the next screen. It is like there are no further options. Previously i have been able to update this way. Can someone please help and advise why this is happening as usually it says the 'software upto date'? It was last updated 1/7/16
 

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