A
AC Question
I am new to android, been an ios guy since the 3gs dropped. Purchased the Note 7 (love it), recall/replacement was picked up yesterday and configuration was "supposedly" copied over to new phone.....DISASTER!! Apps that were in folders didn't come back, all of my customization's (animations off, developer mode, voice activation on camera, game settings etc) were lost. Music that was on the SD card, once it was unmounted....all gone, pictures came over fine. The only thing I didn't have to do was go back to the google store and download apps again. Apple phones when replaced absolutely no issues. Is this the norm with android? I cannot go through this again!! Thanks in advance for any help given.