1. AC Question's Avatar
    Note 7 recall data removal? How do you remove all data before returning?
    09-22-2016 01:49 PM
  2. anon(9983233)'s Avatar
    You want to do what is called a "Factory Reset"

    How to Factory Reset Samsung Galaxy Note 7 with Hardware Keys

    If you find that the touchscreen is unresponsive on your Note 7, you still factory reset your Note 7 using the hardware keys.

    • Turn off the Samsung Note 7.
    • Press and hold the Volume up button, the Home button, and the Power button at the same time until you see the Android icon.
    • Using the Volume down select wipe data/factory reset option and press the Power button to select it.
    • Using the Volume down highlight Yes – delete all user data and press Power to select it.
    • After the Galaxy Note 7 has rebooted, then use the Power button to select it.
    • When the Galaxy Note 7 restarts, everything will be wiped and will be ready to set up again.
    Source: How To Factory Reset Samsung Galaxy Note 7 – RecomHub
    09-22-2016 02:01 PM

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