1. AC Question's Avatar
    Hi,

    I want to receive an alert / notification when I get a new WhatsApp message.

    I do not want the notification to contain a message preview though.

    How can I stop this?

    I have already gone to the Application Manager and turned-off 'Previews in pop-ups', but this has not resolved the issue.

    Thanks.
    09-29-2016 11:27 AM
  2. hallux's Avatar
    Go into Settings then Notifications. Locate Whatsapp in the list, tap it and adjust the "On the lock screen" item.
    09-29-2016 11:29 AM
  3. DJ1905's Avatar
    I had tried that but it didn't work.

    I still receive a notification which previews have message content.

    I had tried the phone settings and the whatsapp settings.

    Any other ideas?
    09-29-2016 02:12 PM
  4. hallux's Avatar
    First off, welcome and thanks for joining to keep the conversation in one place.

    Sounds like you hit all the spots. Odd that it's not doing what you're hoping for it to do.

    Are you getting these previews on the lock screen or with the phone unlocked?

    Do you have the popup notification turned off in the Whatsapp notification settings? Note that there are 2 sets of notification settings in Whatsapp, one is for one-on-one messages and one for group messages.
    09-29-2016 04:41 PM
  5. DJ1905's Avatar
    Hi,

    I found a website that suggested you can not disable the message preview on Android AND still receive a notification.

    I wanted a notification that simply says 'WhatsApp's message received' or similar.

    This is possible on text messages, but not on WhatsApp.

    I have turned off pop-ups on screen lock, so I now only know when I have a message if the LED light is flashing.

    Annoying, but there doesn't seem to be a solution.
    09-30-2016 01:19 AM
  6. DexterXIII's Avatar
    Umm... So when is this going to be to fixed because it is most frustrating....
    11-02-2017 12:56 PM

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