1. AC Question's Avatar
    I have a Straight Talk ZTE Max Duo II and I'm still stuck on Lollipop. When I check system updates it says "cannot connect to server." Any advice on how to get the newest update.
    01-08-2017 11:55 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you get that phone directly from Straight Talk, and are you currently using it on that network? The reason I ask is that phones that are specific to a carrier usually have to be on that carrier's network in order to get an official system update over-the-air.

    Also, I wouldn't be surprised if the phone wasn't scheduled to get a Marshmallow update. Budget phones often don't.
    01-09-2017 12:42 AM
  3. chanchan05's Avatar
    Contact ZTE. Most likely though they'll tell you there's no plans to push an update.
    01-09-2017 12:54 AM

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