[AC Question]

Just broke my qlinlk screen but phone has a sim card trying to put it in another phone but giving message to enter code

[B. Diddy]

Welcome to Android Central! That suggests that you or someone else entered a SIM lock code for security. You don't remember doing so?

[Hydra119]

I have the same question. I want to unlock my Samsung Galaxy J3 Luna Pro, as I _hate_ the phone that QLink has sold me.

[hallux]

I have the same question. I want to unlock my Samsung Galaxy J3 Luna Pro, as I *hate* the phone that QLink has sold me.

The carrier that originally sold the device needs to unlock it for use on different networks, if it's locked.

[Hydra119]

But I don't know the carrier. I can only assume that it's Tracfone, since, when I boot it up, it says "Tracfone" on the screen. See, I bought it off a site called VIPOutlet.Com, not directly from a carrier.

[mustang7757]

But I don't know the carrier. I can only assume that it's Tracfone, since, when I boot it up, it says "Tracfone" on the screen. See, I bought it off a site called VIPOutlet.Com, not directly from a carrier.

You bought a device not knowing what carrier or if its un locked?

[B. Diddy]

If it says Tracfone, then you're right, it was originally from Tracfone. Here's their unlock policy: https://www.tfwunlockpolicy.com/wps/...vZ0FBIS9nQSEh/

[Rukbat]

The "trade-in value" probably won't come near the purchase price. Bottom line - don't buy a phone from QLink.

[Hydra119]

@mustang7757
I _know_ it's not unlocked, otherwise I could use it with my phone service provider, wouldn't I?
@B. Diddy
Thank you
@Rukbat

You're right. That's why I bought one from somebodyelse. I've _bought five phones from them_, and they all suck!

[mustang7757]

@mustang7757
I _know_ it's not unlocked, otherwise I could use it with my phone service provider, wouldn't I?
@B. Diddy
Thank you
@Rukbat

You're right. That's why I bought one from somebodyelse. I've _bought five phones from them_, and they all suck!

Just trying make sense of it , that's all

[akayla]

I have a galaxy note 9 from verizon do I need a q link sim card to have that service. And does my phone need to be jailbroken?

[hallux]

You need a QLink SIM card to use your device with a QLink account, yes. "Jailbroken" is an Apple term, similar to rooting on Android. No, you don't need to be rooted, but the device definitely needs to be unlocked which can be done by contacting Verizon (or it may already be done if it's met Verizon's requirements for such).

[akayla]

But if I just root it is that the same as them doing whatever to it

[Kizzy Catwoman]

We don't give advice on rooting on this forum. Sorry

[mustang7757]

But if I just root it is that the same as them doing whatever to it

Hi, welcome!
If you root same as what?
If you have a US version more then out of luck for root.

[hallux]

Rooting is not the same as carrier unlocking, no.