Cannot get my phone off and get the alarms to stop no matter what.

A

AC Question

I dropped my phone, so the screen won't work, however the notification light is flashing. The problem is that the alarms are going off and I cannot stop them. I tried holding down the power key,and tried holding power key and volume down at the same time. No matter what it won't shut off. So my annoying alarm keeps going off. Please help.
 

Tim1954

Q&A Team
Jan 17, 2016
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If the device has a removable back, just take the battery out. If not, hold the power button until it goes off. This may take 30 seconds or longer, so just press until it goes off....
Failing that... Repair shop
 

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