how to appear file and icons inside file?

[AC Question]

help me if someone has BLU VIVO AIR LTE or knows about this phone, i had games in folder wich was blocked, suddenly file named Games disappeared and now cant find game shortcuts, in settings apps cant find too, help me please...

 

[ManiacJoe]

Sounds like you had a folder, on your home screen, called "games" which contained the icons to your various game apps. Now that folder is missing and all the icons in it are also missing.
Is this correct?

Which version of android?
Which carrier?
Which launcher?
Is the phone rooted?