03-15-2017 03:53 PM
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  1. AC Question's Avatar
    AC Question
    I am running Android 5.1.1 on an LG G Flex 2 on the MetroPCS network. In the last few days the keyboard has quit functioning. It doesn't seem to matter if it's the Google GBoard or the LG keyboard, i even downloaded the SwiftKey keyboard and that didn't seem to help. I have cleared the cache and rebooted my phone several times and while that seems to work, the minute the phone goes to sleep it quits working, everytime. I have also uninstalled all the updates for the GBoard (google keyboard) and that didn't seem to make much of a difference. I have done all that i can think of short of factory resetting my phone. This started 4 days ago. Not sure what else i can do, so any assistance would be greatly appreciated!
    03-13-2017 10:34 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! What does it do when it quits working? Do you get an error message, or does the keyboard show up but not type anything? Or does the keyboard just not appear?
    03-13-2017 07:33 PM
  3. Den3000's Avatar
    Den3000
    OP here: No Error message at all. That would be helpful. In Facebook i can get the keyboard to appear sometimes but it won't type anything. Most of the time though it just won't show up without a restart, and then after it goes to sleep the first time...even if just for a split second...it quits working again.
    03-14-2017 08:49 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Updates to the Android System Webview app can sometimes do weird things to keyboard apps. Go to Settings>Apps, select Android System Webview, and Uninstall (which will only uninstall updates). Now see if it happens again.
    03-14-2017 12:41 PM
  5. Den3000's Avatar
    Den3000
    Ok, I uninstalled the Android Webview updates, but to no avail. It didn't seem to make a difference.
    03-14-2017 01:48 PM
  6. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Does this happen in Safe Mode? https://support.sprint.com/support/t...-dvc8760002prd. Of course, you'll only be able to use the stock keyboard in Safe Mode.
    03-14-2017 02:41 PM
  7. Den3000's Avatar
    Den3000
    It did for a minute even after putting it to sleep and waking it up. After going into Hangouts, however, it started not working right. Even switching it back to the LG keyboard it wouldn't work. :-/
    03-14-2017 03:05 PM
  8. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Sorry, but are you talking about Safe Mode or Sleep?
    03-14-2017 04:20 PM
  9. Den3000's Avatar
    Den3000
    I was working in safe mode, and i tapped the button to put it in sleep or stand-by...or whatever it's called.
    03-15-2017 08:26 AM
  10. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Sorry, I'm not sure if there's anything else I can suggest. Maybe the firmware has become corrupt, but that would require reinstalling the firmware, which I think require root: https://forum.xda-developers.com/g-f...re-to-t3037593
    03-15-2017 03:53 PM
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