03-17-2017 12:48 PM
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  1. AC Question's Avatar
    AC Question
    when phone is in my pocket it will not ring, but when i take it out it does. what do i need to turn on or off
    03-17-2017 11:45 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Check the system settings -- is there any option to mute the phone when it's face down? Also, does this happen in Safe Mode? The steps for the G3 should work for your phone: https://support.t-mobile.com/docs/DOC-30130
    03-17-2017 12:48 PM
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