outlook on android sound notification stopped working

[AC Question]

this is a widespread issue that microsoft needs to fix. my note 5 was alerting me with sound and visual notifications. then they did an upgrade and both have stopped completely. my setting are correct and not changed, i have reset, cleared cache, uninstalled and reinstalled multiple times with no success.

 

[B. Diddy]

Welcome to Android Central! Go to the App Manager, select Outlook, then Permissions, and make sure it has permission to access your files/storage.