1. AC Question's Avatar
    Screen stays black after a call is answered. When someone is calling me I can't see who it is
    05-01-2017 03:07 PM
  2. hallux's Avatar
    Do you have a screen protector on your device? Some have missed the cutout for the proximity sensor that turns the screen off when you hold your phone to your face. The screen protector over the sensor tricks the sensor into keeping the screen off.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    05-01-2017 04:37 PM

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