1. AC Question's Avatar
    So it happened to me a few times before, that I couldn't play any video, facebook, instagram, galery or youtube (which says that there had been some kind of mistake and gives a very long code that changes every time). Once I reset the phone it goes bacl to normal. It hadn't been such big of a deal until recently, when it started to occur much more often, like a few times in a day so it can get really frustrating to have to reset the phone when I want to watch something right away. Any help? I'm using galaxy S7 edge on Android Nougat.
    Thank you
    05-25-2017 04:09 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-24999
    05-25-2017 08:37 PM

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