1. Pogilexis's Avatar
    I have not opened my phone for a year and has a pin code set as security. Guess what, i forgot the pin code.

    I accessed my phone through android device manager and set up a new lock code.

    My mobile model is htc one m7. Now on the screen it has a locl symbol and says locked by android device manager. But there are no options to input the password made from my android device manager.

    Please help!
    Uday Singh7 likes this.
    06-20-2017 04:29 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! As far as I know, ADM doesn't allow you to change the password on a phone that already has a password lock set -- it will only work if the phone didn't have a screen lock in the first place. What status does ADM on your computer show for the phone right now?
    06-20-2017 12:48 PM
  3. Golfdriver97's Avatar
    I thought ADM would allow a device to have a password reset. Hang on; I can test on my Nexus 5X.

    I was incorrect. I can lock and erase the device, but not change the password.
    B. Diddy likes this.
    06-20-2017 12:58 PM
  4. B. Diddy's Avatar
    Right -- if the phone already has a screen lock set, ADM will let the user know that a new password isn't necessary, since the phone is already locked.
    06-20-2017 03:59 PM

Similar Threads

  1. How to get rid of full screen Jio popup offers
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-20-2017, 12:55 PM
  2. i cannot factory reset my stylo 2
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-20-2017, 12:54 PM
  3. I cannot connect mey Gear to my Samsung phone.
    By AC Question in forum Samsung Galaxy Gear
    Replies: 1
    Last Post: 06-20-2017, 12:51 PM
  4. why i can not sign in my email always failed sign in
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-20-2017, 12:51 PM
  5. Upgrading Galaxy S5 From 5.0 Lollipop
    By Brandi King3 in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 06-20-2017, 07:44 AM
LINK TO POST COPIED TO CLIPBOARD