My phone won't process my pin?!?

A

AC Question

So last night I turned my phone off and at the time it was working perfectly.
This morning when I got up and turned it on my notifications would pop up on my phone and my phone would prompt if an incorrect PIN was entered but if I entered the correct PIN nothing would work.
Eventually the phone would just switch off... sorta and just sit on the Samsung screen.
Can anyone please help?
 

anon(238680)

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Mar 22, 2011
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Welcome to the forums. Knowing which phone you have would be helpful. Try a soft reset first. You can find the button sequence by googling that with your phone model. Some phones will also go to a backup password if an incorrect PIN is entered a number of times. Try that if the soft reset doesn't work.

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