1. AC Question's Avatar
    when I turn my LG G3 on it gives me the error message : Unfortunately Google Play Store has stopped working. It is not letting me start my phone. It pops up in a continual message. keeps looping over and over. I cant power off unless I take out the battery. how do I get rid of this error message
    07-03-2017 12:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you boot up in Safe Mode? https://support.t-mobile.com/docs/DOC-30130
    RaeMel likes this.
    07-03-2017 01:17 PM
  3. RaeMel's Avatar
    The error message is still popping up not allowing me to get into my setting even in safe mode. How do I get rid of this error message. Please help
    07-03-2017 02:31 PM
  4. B. Diddy's Avatar
    If it's happening in Safe Mode, then it's likely a problem with the firmware or hardware. Try a hardware button factory reset: https://support.t-mobile.com/docs/DOC-30136
    07-03-2017 03:31 PM

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