1. AC Question's Avatar
    I updated my galaxy a5 2016 to the new Android version. After this I tried to set a second language (Danish) but settings crashes with message settings has stopped. Some Google searches indicate that I should install a locale 2.x I tried this but failed due to lack of rights.
    08-04-2017 12:47 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: SAMSUNG A510F Galaxy A5 (2016) - Recovery Mode - HardReset.info
    08-05-2017 10:50 PM
  3. AC Question's Avatar
    I posed this question a couple of days ago and got the suggestion to wipe the cache using a hard reset (thank you). I tried this but still have the ptoblem: when using setup to add a second language the app crashes with the message 'settings has stopped'.
    08-06-2017 08:16 AM
  4. B. Diddy's Avatar
    Threads merged -- please consider registering on this forum so that you can continue a discussion you started within the same thread.

    See if you can do it in Safe Mode: SAMSUNG A510F Galaxy A5 (2016) - Frequently Asked Questions about resetting your device - HardReset.info
    08-06-2017 11:59 PM
  5. Ib_m_j's Avatar
    I tried to install the second language in safe mode as suggested, but still got a crash.
    While I was at it I retried the first suggestion and noticed that I get an error message saying that the system fails to 'find /misc partition'.
    I hope you have more suggestions for how I can get the languages set up correctly. Thanks.
    08-07-2017 02:37 PM
  6. B. Diddy's Avatar
    Thanks for registering! I wonder if it might be a problem with the firmware. You could try reinstalling the firmware using Smart Switch, but this will wipe the phone: http://www.sammobile.com/forum/showthread.php?t=29914
    08-07-2017 06:07 PM
  7. Ib_m_j's Avatar
    I have now started the process of reinstalling the firmware. Before the actual reinstallation starts I am warned to 'remove Google accounts' on my device.
    What does this mean? How do I remove these accounts?
    Thank you for your help.
    09-06-2017 10:40 AM

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