Why doesn't my phone set up the mail account itsverizon.net

[AC Question]

I lost my phone have insurance one was sent to me followed all instructionsit is agalaxy 7 yet nthing works right cant call cant recieve calls or e-mails cant seemto download any thing from cloud or google storage system and I can't write these problems with it it writing whatever it wants

 

[mhinc]

I lost my phone have insurance one was sent to me followed all instructionsit is agalaxy 7 yet nthing works right cant call cant recieve calls or e-mails cant seemto download any thing from cloud or google storage system and I can't write these problems with it it writing whatever it wants

Did you activate the new phone? It sounds like a SIM card issue at least partially.
Do you have a NO SIM error? Or do you see signal ?
Are you connected to WIFI or just relying on your DATA for downloading?