08-14-2017 12:13 AM
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  1. AC Question's Avatar
    AC Question
    I lost my phone have insurance one was sent to me followed all instructionsit is agalaxy 7 yet nthing works right cant call cant recieve calls or e-mails cant seemto download any thing from cloud or google storage system and I can't write these problems with it it writing whatever it wants
    08-13-2017 11:52 PM
  2. mhinc's Avatar
    mhinc
    Originally Posted by AC Question
    I lost my phone have insurance one was sent to me followed all instructionsit is agalaxy 7 yet nthing works right cant call cant recieve calls or e-mails cant seemto download any thing from cloud or google storage system and I can't write these problems with it it writing whatever it wants
    Did you activate the new phone? It sounds like a SIM card issue at least partially.
    Do you have a NO SIM error? Or do you see signal ?
    Are you connected to WIFI or just relying on your DATA for downloading?
    08-14-2017 12:13 AM
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