the toothpick method reboot isn,t working on my android box

[AC Question]

after i put the toothpick in the slot the robot comes on the screen saying no command and my remote control wont move the options up or down to reboot it please help

 

[Golfdriver97]

Welcome to the forums. Have you tried killing power to the device for several minutes? Probably won't work, but worth a try.