my whatsapp and hike are not working can't send multimedia please help

[David kun]

This problem was started when i deactivate my whatsapp account and reactivate again,, after that on i can't change my dp, can't send any multimedia in whatsapp as well in hike,, it pop up a notification like this UNFORTUNATELY THE PROCESS ANDROID.... (may be cant be completed) in this notification it wrote like this, send report to mi analysis.. i send the report already.... but no use... please help... im using xiaomi redmi4 build rom miui8

 

[jasonandrews25788]

it's something to do with the app cache so clearing it may solve the problem.