Why is my Samsung j5(2016) connected to WiFi only when I am close to the router?

A

AC Question

Hi guys..
I have an issue with my Samsung Galaxy J5 2016. My wifi connection seems problematic because every time that I am close to the router Ive got 4 bars of wifi connection and once I go 3 feet away from it, it automatically loses wifi connection. I have tried rebooting both, I have tried static and DHCP changes and also I have tried most of the settings. Does anybody experience anything similar? Please help!
 

Rukbat

Retired Moderator
Feb 12, 2012
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Three feet sounds as if the antenna connector came off (which can sometimes happen from even a slight drop to a hard surface). If it's under warranty, that's covered. If not, you'll have to bring it into a repair shop to get it fixed. (I strongly recommend against trying to do it yourself.)
 

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