09-19-2017 06:24 PM
tools
  1. RussMichaels's Avatar
    RussMichaels
    This used to work just fine. Then it started to randomly yell me it couldn't perform any action while phone was locked.
    Now it rarely ever works.
    Obviously it completely defeats the point if I have to get my phone out and unlock it.

    Yes I have ok google enabled
    Yes I have trusted voice enabled under smart lock settings
    Yes smart lock is enabled under trusted agents
    I have re-trained my voice several times
    I have even factory reset it

    I do have the Device Policy app installed if that matters, as this phone is on a G suite domain.
    Android 5.1
    09-19-2017 07:20 AM
  2. jasonandrews25788's Avatar
    jasonandrews25788
    this is a common problem I think:
    https://productforums.google.com/for...le/C-MOVlH0rUQ
    09-19-2017 06:24 PM
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