10-09-2017 04:30 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have a Samsung A5, when I first got it I was able to read my btinternet emails, but this suddenly stopped.

    I deleted the account then attempted to add it again.

    I put my email address and the password, now it just keeps rejecting.

    I try the advanced settings imap.btinternet.com and smpt.bitinternet.com.

    Not very technical sadly but still cant get my emails. Any ideas please ?
    10-09-2017 11:27 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! I assume you've already checked, but double-check the spelling of the servers. And make sure they match the IMAP settings here: Settings for outgoing and incoming BT email servers? | BT
    10-09-2017 04:30 PM
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