Why am I not recieving some text messages?

[Android Central Question]

About a month ago I stopped recieving some text messages. It's not specific to phone type. Some have been from iPhones some from other Samsung phones. It's also not specific to the phone numbers they are coming from. For example, I get some texts from my mom and some of her texts I don't get and it's the same for every person who sends me tesxts...some come through and some don't. Also, I know other people with other Samsung phones (one with an S5 and one with an S8, my phone is a Note5) on different networks (one on Verizon, one on AT&T, I'm on TMobile) who have the same problem. It appears to be a Samsung issue not a network issue. What can I do to fix it.

 

[B. Diddy]

Welcome to Android Central! Have you tried using a 3rd party SMS app like Textra?

 

[chase3rd]

Welcome to Android Central! Have you tried using a 3rd party SMS app like Textra?

I'm having the same issue, but I only have this problem when I'm NOT using Verizon Message+. I much prefer Textra as my texting app, but I'm sporadically not receiving certain texts. Can't figure out why. But when I go on vtext.com (their web-based texting service) or if I re-install and launch Verizon Message+, I see all my missing texts. It's really odd and frustrating.

 

[B. Diddy]

Which phone do you have? I've been seeing reports of missed texts on newer Samsung phones, as well as the Pixel.

 

[chase3rd]

Galaxy S8...so yep, it's a newer samsung phone. But this only happens on non-Verizon Message+ apps.

 

[B. Diddy]

See discussion in this other thread. I was wondering if Messages+ works due to it being its own platform. https://forums.androidcentral.com/a...er-than-verizon-message-plus.html#post6025673