1. Android Central Question's Avatar
    I lost everything on my ph by accidentally hitting factory reset, my mom just passed away & have messages from her & pics How can I retrieve the data
    10-26-2017 11:49 AM
  2. Rukbat's Avatar
    Sorry, but you don't, unless you have the messages and pics backed up somewhere. Even a deleted file "undeleter" won't restore messages, and you;d have to root the phone first (which could overwrite some of the pictuers - and it voids the warranty).
    10-27-2017 12:20 PM
  3. virxbmc's Avatar
    Check if Google backed up any pics by installing Google Photos and checking all Google accounts (you had on the phone before the reset) within Photos.

    Edit: sms messages don't usually auto backup, unless through some 3rd party apps. If it's Whatsapp it could very likely be backed up if you're on wifi regularly.
    10-27-2017 01:41 PM

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