Complete text threads are not transferred to new phone (SMS Backup and Restore & Smart Switch)

[Android Central Question]

Initial Issue 1: Tried to transfer all my text messages from Samsung Galaxy S6 to S8+ using SMS Backup and Restore and Samsung Smart Switch. Not all of the messages transferred.

For example, text messages to my mother, it transferred all of her responses, but none of my responses transferred. I thought it had something to do with the different phones, but then I had to get a new S8+ and it did the same thing.

Has anyone had this issue?

 

[colleenrocks]

Re: Complete text threads are not transferred to new phone (SMS Backup and Restore & Smart Switch)

I am realizing I have the same issue. I went from an S6 edge to an S8+ earlier this year, and lost a lot of older messages and some replies in the threads. Planning to boot up the old phone when I get home and see if there's another way to transfer them.