[AC Question]

Hlw frnd, I'm Nakul my contact no. [removed] frnds mere pas Coolpad note 5 mobile ek din isme setting mai se fingerprint lock ka option ka gayab h gya i did reset again n again but fingerprint lock r not come back I am very sad pls any one help me

[B. Diddy]

Welcome to Android Central! Sorry, I'm not sure what language you're writing in. Can you try writing completely in your language, so that Google Translate can more easily recognize it? Or, if possible, write the question completely in English.

[Shivani Rukia]

Welcome to Android Central! Sorry, I'm not sure what language you're writing in. Can you try writing completely in your language, so that Google Translate can more easily recognize it? Or, if possible, write the question completely in English.

I also have this problem. He said that the option for setting up your fingerprints and even the separate inbuilt options you had in coolpad to access this feature disappeared from the settings and phone. It's honestly freaking me out. It was fine an hour ago and now I can't unlock my phone via fingerprint sensor. Please help.

[B. Diddy]

Welcome to Android Central! Thanks for the translation. So are you saying that it's asking you for a password or some other unlock option that you didn't set up? Or is it defaulting to no lockscreen, and not letting you set up any screen lock?

[Shivani Rukia]

Welcome to Android Central! Thanks for the translation. So are you saying that it's asking you for a password or some other unlock option that you didn't set up? Or is it defaulting to no lockscreen, and not letting you set up any screen lock?

For my coolpad, I had initially setup a pattern lock screen along with the finger sensor so I could unlock either way. I can change the settings for my lock screen, there's no problem there. Just the whole fingerprint options disappeared from settings. And I can no longer unlock my phone via fingerprint. It seems like the options set off and now I can't access any settings for fingerprint setup.

[B. Diddy]

Try wiping the cache partition -- I assume the steps for the Note 3 work for the Note 5: CoolPAD Note 3 Lite - Recovery Mode - HardReset.info

[Android Central Question]

Hlw i m vivek i have the smartphone which name was coolpad note 5 in this it also have fingerprint sensor which work nicely but suddenly the fingerprint sensor was not responding and the app and the fingerprint option from setting is missing please help me

[Pathakjr]

Did your problem got solved? . If yes then how. I am having the same problem in same device

[Android Central Question]

My finger print app is missing in Coolpad note 5

[B. Diddy]

Welcome to Android Central! The fingerprint sensor should be accessible in the system settings, not as an app. Are you saying that there's no option to set up fingerprint unlock in your Settings>Security​ menu?

[Android Central Question]

After using 8 months suddenly my fingerprint app is missing in the phone. So please tell me how to get again that app

[Nagendar]

Hlw frnd, I'm Nakul my contact no. [removed] frnds mere pas Coolpad note 5 mobile ek din isme setting mai se fingerprint lock ka option ka gayab h gya i did reset again n again but fingerprint lock r not come back I am very sad pls any one help me

Sir my name nagendar coolpadnote5 fringerprint sensor lock option missing setting lo

[Gnanavel Vels]

I am also having same problem in this same model mobile anybody please help me how to resolve this problem and recover

[belodion]

Failure of the sensor, perhaps?

[Shikhar negi]

Yea me too suffering from that problem

Yes.. it just vanished

[belodion]

^ Failure of the sensor, perhaps?

[B. Diddy]

Welcome to Android Central! Does this persist after a reboot, or in Safe Mode? CoolPAD Note 5 Lite - Safe mode - HardReset.info

[Dhilip Kumar1]

Coolpadnote 5 fingerprints settings missing pls help

[belodion]

Not failure of the sensor, then?

[Kiranmysore]

Hi, I have a mobile oukitel k6000 plus, suddenly from today I can't see the finger print option under security section of settings and it does not give me an option of rubber print while logging in to mobile (unlocking).

Please let me know of anyone lessee is facing similar issue and possible solution for this problem. Thanks in advance.

[Android Central Question]

In my Coolpad note 5 mobile fingerprint sensor is not showing

[belodion]

Has it ever done so?

[Android Central Question]

I dont understand why my coolpad note 5 got suddenly fingerprint application missing. And i cant the fingerprint application anymor and its not working. And i got to see so many people facing this problem with coolpad note 5 cellphone. And i dont get to see any responds from customer service. [impolitenesses deleted]

[Android Central Question]

Hello i am mahesh ..and i have coolpad note 5 new mobile...,this worked good but sunddaly. My fingerprints aap is missing in my phone plz...help me

[Android Central Question]

In coolpad note 5 mobile.. fingerprint app is missing
Place help me. How to retacke this app