Samsung Galaxay J3 (16) won't sync with samsung account

[Android Central Question]

Under Samsung account I am getting 'sync error' and at bottom of screen 'sync is currently experiencing problems. It will be back shortly'.
After losing ALL info from my last phone, I am determined to have my info backed up safely.
Any ideas please?

 

[Rukbat]

As it said, it will be back shortly. Unfortunately, sometimes, "shortly" with Google can mean many days. (The server is sending your phone the error message because there's a problem on the server. If they knew what the problem was, it's usually a 5 minute fix, but finding what's causing it can take days.)