My Outlook account will not forward or reply to messages

[Android Central Question]

I have a Microsoft Exchange Outlook account on the phone. Suddenly it will not reply to or forward messages. I get a prompt that says "Loading Messages" and nothing happens. I can receive and send mail ok....No problems on my lap top. Verizon cannot help, my university IT techs cannot help and Samsung had remote control of my phone for hours and could not help.

 

[Jeffrey4565]

I too am having the same issue. HELP!! I'm using a Samsung S4 running the most current version of Android.

 

[m levine]

I am having the exact same problem. I also noticed that in application manager I cannot do a force stopped, so I wonder if the app is corrupted.

 

[hallux]

There have been several similar threads recently, I wonder if an app update has caused a problem. Did either of you recently update either the app or your device OS?

 

[PriyaW]

Do the following:

Try going to: Settings --> Apps --> App Manager --> Android System Webviewer and DISABLE it

This seems to fix the problem.