My Outlook account will not forward or reply to messages

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A

Android Central Question

I have a Microsoft Exchange Outlook account on the phone. Suddenly it will not reply to or forward messages. I get a prompt that says "Loading Messages" and nothing happens. I can receive and send mail ok....No problems on my lap top. Verizon cannot help, my university IT techs cannot help and Samsung had remote control of my phone for hours and could not help.
 
There have been several similar threads recently, I wonder if an app update has caused a problem. Did either of you recently update either the app or your device OS?
 
Do the following:

Try going to: Settings --> Apps --> App Manager --> Android System Webviewer and DISABLE it

This seems to fix the problem.
 

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