02-11-2018 09:15 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have an Alcatel Idol 4 and it is only just over a year old and is have texting issues. At first my friends would tell me or ask why I sent them the same message around 4 times even though on my phone I says it sent it once. Recently it has gone insane! It repeatedly sent the same message 48times to someone! It also messaged some over 70times 4 sentences I sent in separate texts in a span of 6 hours. With bursts of 3 the same or 4 the same. I even shut my phone off to try and stop it and an hour after I turned it on and it sent about 3 more repeated messages to that person again. I have tried to factory reset my phone, use an anti virus software to clean it and still nothing.
    02-08-2018 07:39 PM
  2. tube517's Avatar
    tube517
    Originally Posted by Android Central Question
    I have an Alcatel Idol 4 and it is only just over a year old and is have texting issues. At first my friends would tell me or ask why I sent them the same message around 4 times even though on my phone I says it sent it once. Recently it has gone insane! It repeatedly sent the same message 48times to someone! It also messaged some over 70times 4 sentences I sent in separate texts in a span of 6 hours. With bursts of 3 the same or 4 the same. I even shut my phone off to try and stop it and an hour after I turned it on and it sent about 3 more repeated messages to that person again. I have tried to factory reset my phone, use an anti virus software to clean it and still nothing.
    Who is your carrier?
    02-08-2018 10:08 PM
  3. Marissa Mulligan's Avatar
    Marissa Mulligan
    Originally Posted by tube517
    Who is your carrier?
    I am with Virgin
    02-09-2018 04:32 AM
  4. tube517's Avatar
    tube517
    Stock texting app or a 3rd party one?

    If stock, I would try Textra or a different texting app and see if that helps.
    pkcable likes this.
    02-09-2018 06:55 AM
  5. pkcable's Avatar
    pkcable
    A call to your carrier might be in order also, maybe something is messed up on THERE end. I had an issue once where no text messages of mine were getting through to the other person. It turns out some switch was made in my profile to block messaging, and T-Mobile, my carrier had to fix it. So worth a shot asking Virgin for help.
    02-09-2018 09:09 AM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! This kind of thing seems to happen every now and then on a lot of carriers. I have T-Mobile, and I occasionally get duplicate texts from people who are on different carriers. Not sure why this happens, but it's not necessarily a problem with your phone.
    pkcable likes this.
    02-11-2018 09:15 PM
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