1. Android Central Question's Avatar
    Hey guys, I'm having this weird problem that I can't stretch the screen while I'm watching videos on any app. I've already tried to check while in safe mode, clearing the catche and even reset to factory.. what should I do and has anyone seen this issue before?
    02-28-2018 11:05 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone, and which apps? Are you certain the videos are HD?
    02-28-2018 11:51 AM
  3. Rukbat's Avatar
    And are you certain that the app can stretch to fit the entire screen? Some can't.
    02-28-2018 12:12 PM
  4. AmitNzr's Avatar
    I'm using the note 8 and yes I'm sure the videos are in HD. At the beginning I thought it's just in YouTube but it's also in every other app.
    02-28-2018 12:18 PM
  5. B. Diddy's Avatar
    How are you trying to stretch to fit? YouTube has a pinch-to-zoom gesture now.
    02-28-2018 02:41 PM
  6. AmitNzr's Avatar
    Yes. Until now the gesture worked fine now nothing workink
    02-28-2018 03:57 PM
  7. B. Diddy's Avatar
    Do you have a screen protector on? If so, can you take it off and see if the same thing happens?
    02-28-2018 05:17 PM
  8. AmitNzr's Avatar
    I don't have screen protector. It's a software issue for sure
    03-01-2018 02:02 AM
  9. B. Diddy's Avatar
    You could try reinstalling the firmware using Smart Switch: http://www.sammobile.com/forum/showthread.php?t=29914
    03-01-2018 09:49 AM
  10. AmitNzr's Avatar
    I'll give it a try, thanks
    03-01-2018 10:39 AM

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