Why I can't send an email when I use free WiFi

[Android Central Question]

I couldn't send emails when I used other wifi then my own data, my Samsung galaxy tab 2 (SM-T815Y), please help. Thank you

 

[hallux]

Are you able to perform other actions requiring a network connection? Have you confirmed you have a connection?

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.

 

[Rukbat]

After you've joined the site, please tell us what error you're getting. That will help us to narrow down the cause.

 

[4740]

Hi Hallux, first thank you for response.
Yes, I could perform any activities required the network without any problems. Also I could received al coming l emails but I couldn't reply or sending the email. Thank

 

[4740]

Hi Rukbat, thanks for the advice.

 

[tuckertje01]

I'm in The Netherlands and here it is a known fact that this problem arises with one particular phone network provider. There's only one email app where it will work. I suggest you try MyMail to see if this works for you as well, if all else fails.