Web browser keeps going back to previous web page.

[Android Central Question]

First, the goods:
LG Lucky phone
Android 8.1

Now the problem: No matter which web browser I use, be it Firefox, Chrome or even the built-in browser, the browsers keeps reloading the previous web page whenever I try to go to a new web page. This happens whether I type a new URL in the address bar or tap on a bookmark. I've tried cleaning out the browser's cache and it still happens. Anything else I can try?

 

[B. Diddy]

Welcome to Android Central! Make sure you're not accidentally touching the Back button at the bottom of the phone.

Are you sure it has 8.1? The LG Lucky is an old 3G-only prepaid phone that came out in 2015, with KitKat preinstalled: https://www.cnet.com/products/lg-lucky-3g-4-gb-cdma-smartphone/specs/

 

[Reuben Cullen]

OK, maybe it's still got KitKat, but I'm definitely not hitting the Back button. I open Bookmarks, tap once on a bookmark and the progress bar fills halfway across, the browser immediately reloads the previous web page.

 

[Rukbat]

That sounds like a redirect virus that's failing to redirect you (but killing the URL you're feeding it).

 

[B. Diddy]

Is it always the same web page that gets loaded up? Or is it whatever was previously viewed?

Try going to Settings>Apps, select the browser, then Clear Cache.

 

[Reuben Cullen]

I tried clearing the cache, but the problem persists.

 

[B. Diddy]

Does this also happen in Safe Mode? How to Boot and Restart LG Phones in Safe Mode