A
Android Central Question
A couple of weeks ago on my Note4 a msg popped up and it wanted to do a firmware update, "Downloading do not turn off". I set the phone down and let it do it's thing. About 45 minutes later, I came back and the same msg was there. I hit the home button a few times and nothing happened. I hit the on off button a few times and nothing. It was frozen. 30 minutes later, I finally had to remove the battery to bring the phone back up. Since then it's been really jacked up. It shuts off intermittently, will reboot on it's own, freezes up, display inaccurate battery %, and other odd behaviors. Sometimes it'll display the original msg re firmware upgrade from above, but just freezes up. Other times, it will display another msg "could not do normal boot" along with several lines of device information and freezes up. I've tried to initiate another firmware update but it doesn't do anything. I'm disabled and the phone is my lifeline. Any suggestions as to how I can remedy my situation? Thanks in advance.