How to stop my ford sync from receiving duplicate text messages every time I get 1 text message?

[Android Central Question]

Every time I get 1 text message while in my 2013 ford flex the sync receives the same message twice so I have to check it twice to clear the new message notification. It us getting really annoying recovering the same message twice. My phone an S7 is only receiving the message once.

 

[Rukbat]

See if Ford has an update for the audio system.