04-21-2018 01:05 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I purchased a Samsung Galaxy tab s6 from a pawn shop that reset the unit I go to do the setup wiz it then says "this device was reset sign in with a Google account that was previously associated with this unit" can't get past that part!! ??? Help!!!!
    04-21-2018 06:52 AM
  2. hallux's Avatar
    hallux
    Q&A Team
    There is no way that we can help you with. Take it back and advise it can't be used.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    Laura Knotek likes this.
    04-21-2018 07:25 AM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    The pawn shop will need the original Google account password to log into the phone and remove the Google account from it. Otherwise the phone is useless.
    Laura Knotek likes this.
    04-21-2018 01:05 PM
« bought phone used and cant get pass previous account holders info | Is there a way to shrink the size of the pictures you receive in your text on the samsung 9 plus »

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