04-26-2018 02:05 AM
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  1. Android Central Question's Avatar
    Android Central Question
    Prior to updating to the latest software I could plug my phone into my computer and it would be detected and I could open up the files on my phone from my computer and drag and drop files. Since updating when I plug it in the phone will charge but my computer does not recognise it.

    I've ensured usb debugger is checked
    And the usb config is mtp

    I've also tried 2 cables.

    This was working prior to the update.

    Thanks
    04-26-2018 01:27 AM
  2. Thacy's Avatar
    Thacy
    Originally Posted by Android Central Question
    Prior to updating to the latest software I could plug my phone into my computer and it would be detected and I could open up the files on my phone from my computer and drag and drop files. Since updating when I plug it in the phone will charge but my computer does not recognise it.

    I've ensured usb debugger is checked
    And the usb config is mtp

    I've also tried 2 cables.

    This was working prior to the update.

    Thanks
    What's the current OS version on your phone? Did you try rebooting?
    04-26-2018 02:05 AM
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