Camera won't zoom further than 2.0

[Android Central Question]

When using my galaxy s9 plus, camera in auto mode, when I zoom in, it loses the picture after 2.0. Looks like you have zoomed into a object all the way and is a complete blur.

Any ideas? Works ok in pro mode.

 

[Rukbat]

It sounds like one lens not being moved properly, which would be a defective camera module. It's covered under the warranty.