05-28-2018 03:08 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I have a galaxy s6 sm-g920t and i got myself locked out. smasung told me the that a factory reset was my only option but I know that cant be true lol Please help!
    05-28-2018 12:09 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Nevertheless, it is true, and furthermore, you'll need to enter the details of the account associated with the phone after resetting.
    05-28-2018 12:34 PM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    If it were any easier than that, anyone could steal your phone and use it. How safe would that make you feel?
    05-28-2018 12:55 PM
  4. hallux's Avatar
    hallux
    Q&A Team
    Do you have a Samsung account on the device? If so, you may be able to log in to http://account.samsung.com and use features there to reset your device authentication settings.

    Is there a way to bypass a lock screen when the password has been forgotten?-screen-shot-2018-05-18-7.40.43-pm.png
    05-28-2018 03:08 PM
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