1. Android Central Question's Avatar
    Hello. I'm hoping someone can help me out.

    Recently my Droid moto z Force has been acting odd. Oreo.

    The sound will randomly drop down for a few seconds when playing music or watching YouTube. Drops like 50% then goes back. Happens very random.

    And now it plays random audio ads. Not really ads either. They last 1-5 seconds. Sort of like you are on a website that suddenly starts an ad in the background however I have made sure chrome had nothing open plus I cleared the entire chrome storage cache and still happens.

    If I don't hear back soon I'm just going to do a factory reset but I'm so tired of doing them with this phone I'd rather avoid it obviously.
    08-22-2018 11:03 PM
  2. methodman89's Avatar
    Boot into safe mode. If it acts normal again, start figuring out which app you installed which is doing it. If the problem persists and you've factory reset it already, time to use your warranty.
    08-22-2018 11:06 PM

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