Andorid phone ( sony ) been lock and need QR code to do next in first initial screen

[Android Central Question]

The phone has install a account into Sony XZ phone to read email from gmail app. after I do factory default to clear phone. it only a way to do next "Scan QR code". please help to guide how to solve it.
* It ask to click icon 3 times and go into scan QR procedure
* ask to link with WIFI, then phone will download the QR app, and go into
camera mode to wait QR icon. that's all

 

[B. Diddy]

Welcome to Android Central! I'm sorry, can you clarify the problem? Are you saying that you did a factory reset, and when the Setup Wizard appeared, it asked you to scan a QR code? Is it a Google screen that's asking you to scan the code?

Show us an image of what you're seeing: http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html. You'll have to register on this forum first. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[Baldur Pan]

Are you saying that you did a factory reset, "Yes"
and when the Setup Wizard appeared, it asked you to scan a QR code? "Yes"
Is it a Google screen that's asking you to scan the code? "Not clear, it sony or google"

I search those information, and it's look like enterprise zero-touch.
I 'm not android cloud or enterprise user, it may related about g-suit free.
anyway still need your help, please guide how to provide information or indicate how to solve.

 

[B. Diddy]

I'm sorry, I don't think I can help that much unless you can translate those screens. Google Translate typically isn't very good when it comes to Chinese. If you think it's G Suite, then was there a G Suite administrator you were working with? You could also try contacting the G Suite support team, but I think they require you to be a subscriber in order to provide help: https://gsuite.google.com/support/

 

[Baldur Pan]

Yes, I had posted same question in gsuit and they ask me to make a question and get help in here.
I search and below link that is same as ( click 6 times to go QR provision )
https://bayton.org/docs/enterprise-mobility/android/what-is-android-enterprise-and-why-is-it-used/

Do u know which link to make me to get a QR code?
or I should go where to get help