I have a Samsung Galaxy S9. It will not create shortcuts on my homepage

[Android Central Question]

I have tried other things in this forum. I just can't get it to create shortcuts. I really don't want to do factory reset if I don't have to. I don't want to lose the apps or data I have.

 

[Hermes Hidayat]

I have tried other things in this forum. I just can't get it to create shortcuts. I really don't want to do factory reset if I don't have to. I don't want to lose the apps or data I have.

What launcher are you using?