07-01-2020 04:08 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I turn off my myA9 DTV and when I open it up it wont open and only stuck on its logo. this also happen when i once restart my phone it stuck on the logo for a long time then when i remove the battery and put it back it suddenly open up but now nothings happen it just keep on displaying the word "my|phone" and nothing more. please help me.
    11-22-2018 08:18 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! That usually means either firmware corruption or hardware failure. See if you can boot into Recovery and wipe the cache or do a factory reset as shown in this video:

    11-25-2018 12:27 AM
  3. Riza Go's Avatar
    Riza Go
    Hello I am helping someone fix the same issue - i did what you instructed but still stuck at the myphone logo. What else can be done?
    07-01-2020 02:42 AM
  4. anon(10614692)'s Avatar
    anon(10614692)
    If the instructions didn't help it may be a hardware issue which is best checked out at a repair shop
    Laura Knotek likes this.
    07-01-2020 04:08 AM
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