Why is my phone stuck in logo when I open it up and won't turn on?

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Android Central Question

I turn off my myA9 DTV and when I open it up it wont open and only stuck on its logo. this also happen when i once restart my phone it stuck on the logo for a long time then when i remove the battery and put it back it suddenly open up but now nothings happen it just keep on displaying the word "my|phone" and nothing more. please help me.
 
Hello I am helping someone fix the same issue - i did what you instructed but still stuck at the myphone logo. What else can be done?
 

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