1. Android Central Question's Avatar
    I turn off my myA9 DTV and when I open it up it wont open and only stuck on its logo. this also happen when i once restart my phone it stuck on the logo for a long time then when i remove the battery and put it back it suddenly open up but now nothings happen it just keep on displaying the word "my|phone" and nothing more. please help me.
    11-22-2018 08:18 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That usually means either firmware corruption or hardware failure. See if you can boot into Recovery and wipe the cache or do a factory reset as shown in this video:

    11-25-2018 12:27 AM
  3. Riza Go's Avatar
    Hello I am helping someone fix the same issue - i did what you instructed but still stuck at the myphone logo. What else can be done?
    07-01-2020 02:42 AM
  4. anon(10614692)'s Avatar
    If the instructions didn't help it may be a hardware issue which is best checked out at a repair shop
    Laura Knotek likes this.
    07-01-2020 04:08 AM

Similar Threads

  1. Weird problem with Huawei phones.
    By Android Central Question in forum Ask a Question
    Replies: 6
    Last Post: 11-25-2018, 08:33 PM
  2. My Galaxy s8 will not let me answer calls during a game. .
    By Android Central Question in forum Samsung Galaxy S8 & S8+
    Replies: 1
    Last Post: 11-25-2018, 12:30 AM
  3. Replies: 1
    Last Post: 11-24-2018, 04:04 PM
  4. Why in contacts is one of my envelopes under name green and the rest orange
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 11-22-2018, 08:04 PM