1. Android Central Question's Avatar
    I turn off my myA9 DTV and when I open it up it wont open and only stuck on its logo. this also happen when i once restart my phone it stuck on the logo for a long time then when i remove the battery and put it back it suddenly open up but now nothings happen it just keep on displaying the word "my|phone" and nothing more. please help me.
    11-22-2018 08:18 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That usually means either firmware corruption or hardware failure. See if you can boot into Recovery and wipe the cache or do a factory reset as shown in this video:

    11-25-2018 12:27 AM

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