Hi,
I lost my phone 5 days ago in the foreign country. According to google's "find your phone", the last time the phone being online was 5 days ago. Because I was on the holiday trip, I was only able to call my mobile company and get them to lock and my device was blacklisted just after I noticed I did not have my phone. I then searched my phone 2 days after I lost it by "find your phone" tool. The handset icon in "find your phone" page has been showing in white colour. Does this mean that the handset has not been charged or offline, or someone already unlocked it and using it?
I tried to ring it, left message and finally requested to erase the data but I read that this can only be done when the handset is online... If someone else's already unlocking and using it, is my all data accessible? If so, is there anything else I could do to protect my data?
It would be great if someone can advice.
Many thanks,
I lost my phone 5 days ago in the foreign country. According to google's "find your phone", the last time the phone being online was 5 days ago. Because I was on the holiday trip, I was only able to call my mobile company and get them to lock and my device was blacklisted just after I noticed I did not have my phone. I then searched my phone 2 days after I lost it by "find your phone" tool. The handset icon in "find your phone" page has been showing in white colour. Does this mean that the handset has not been charged or offline, or someone already unlocked it and using it?
I tried to ring it, left message and finally requested to erase the data but I read that this can only be done when the handset is online... If someone else's already unlocking and using it, is my all data accessible? If so, is there anything else I could do to protect my data?
It would be great if someone can advice.
Many thanks,